privacy policy
This Privacy Policy describes how zhimao.store (the “Site”) collects, uses and discloses your personal information when you visit, use or buy from zhimao.store (the “Site”) or otherwise interact with the Site (collectively, the “Services”). How zhimao.store (the “Site”) collects, uses and discloses your personal information. For the purposes of this Privacy Policy, “you” and “your” refers to you as a user of the Services, whether you are a customer, a visitor to the Site, or any other person whose information we collect under this Privacy Policy.
Please read this Privacy Policy carefully.
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the updated Privacy Policy on the Site, update the “last updated” date, and take any other steps required by applicable law.
In order to provide the Services, we collect (and have collected in the last 12 months) personal information about you from a variety of sources, as described below. The information we collect and use depends on your interaction with us.
In addition to the specific purposes set forth below, we may use the information we collect about you to communicate with you, to provide or improve the Services, to comply with all applicable legal obligations, to enforce the applicable Terms of Service, and to protect or defend the Services, our rights, and the rights of our users or others.
What personal data we collect
The type of personal data we obtain about you depends on your interaction with our website and your use of our services. When we use the term “personal data”, we mean information that identifies, relates to or describes you or may be associated with you. The following sections describe the categories and specific types of personal data we collect.
Information you provide directly to us through our services may include:
- Contact information, including your name, address, phone number and email address.
- Order details, including your name, billing address, shipping address, payment confirmation, email address and phone number.
- Account information, including your username, password, security questions, and other information used for account security.
- Customer support information, including information you choose to include in your communications with us, such as when you send a message through the Services.
Some features of the Services may require you to provide certain information about yourself directly to us. You may choose not to provide this information, but if you do, you may not be able to use or access these features.
We may also automatically collect certain information about your interactions with the Services (“Usage Data”). To do so, we may use cookies, pixels and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Website and your account, including device information, browser information, information about your Internet connection, your IP address, and other information about your interaction with the Services.
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that support our website and services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) in order to process your payment, fulfill your order, and provide the products or services you have requested so that we can fulfill our agreement with you.
- When you visit our website, open or click on an email we send you, or interact with our services or advertisements, we or third parties with whom we work may automatically collect certain information using online tracking technologies (such as pixels, web beacons, software development kits, third-party libraries, and cookies).
Any information we obtain from third parties will be handled in accordance with this Privacy Policy. See also the Third Party Sites and Links section below.
- To provide products and services. Pursuant to our agreement with you, we use your Personal Data to provide you with services, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges or other transactions, creating, maintaining and otherwise managing your account, arranging for shipments, facilitating returns and exchanges, and other features and functionality related to your account. We may also allow Shopify to match your account with other Shopify services that you may want to use to improve your shopping experience. In such cases, Shopify will process your data as set forth in the Privacy Policy and Consumer Privacy Policy.
- Marketing and Advertising. We may use your Personal Information for marketing and promotional purposes, such as to send you marketing, advertising and promotional information via email, text message or post, and to show you advertisements for products or services. This may mean that your personal information will be used to better customize the services and advertisements on our website and other websites. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products, in accordance with Article 6(1)(f) of the GDPR.
- Security and Fraud Prevention. We use your personal information to detect, investigate or process potentially fraudulent, illegal or malicious activity. If you choose to use the Services and register for an account, you are responsible for ensuring that your account login information is secure. We strongly recommend that you do not share your username, password and other access data with any other person. If you believe your account has been compromised, please contact us immediately. If you are a resident of EEA, the legal basis for these data processing activities is our legitimate interest in protecting the security of the website for you and other customers, in accordance with Article 6(1)(f) of the GDPR.
- Communication and Service Improvement. We use your personal information to provide you with customer support and to improve our services. It is in our legitimate interest to communicate with you, to provide you with an effective service and to maintain our business relationship with you, in accordance with Article 6(1)(f) of the GDPR.
Like many other websites, we use cookies on our website. For specific information about the cookies we use in connection with the Shopify Store, please visit https://www.shopify.com/legal/cookies. We use cookies to support and improve our website and services (including to remember your actions and preferences), perform analytics, and better understand user interactions with the Services (for our legitimate interest in operating, improving, and optimizing the Services). We may also allow third parties and service providers to use cookies on our Site to better customize the services, products and advertisements on our Site and other websites.
By default, most browsers automatically accept cookies, but you can set your browser to delete or reject cookies in your browser settings.Please be aware that deleting or blocking cookies may negatively impact your user experience and cause certain services, including certain features and general functionality, to malfunction or become unavailable. In addition, blocking cookies may not completely stop the way we share information with third parties, such as our advertising partners.
Please note that while you can have a “Do Not Track” signal sent to you in your browser, like many other websites, our website is not designed to respond to such signals. To learn more about Do Not Track signals, please visit http://www.allaboutdnt.com/.
In certain circumstances, we may disclose your personal information to third parties for the performance of a contract, for legitimate purposes and for other reasons covered by this Privacy Policy. Such circumstances may include:
- Sharing with vendors or other third parties who perform services on our behalf (e.g., IT administration, payment processing, data analytics, customer support, cloud storage, distribution and shipping).
- Working with business and marketing partners to provide you with services and display advertisements. Our business and marketing partners will use your information in accordance with their own privacy statements.
- When you instruct us, ask us, or otherwise consent to the transfer of certain data to a third party, such as to provide you with a product, or to use social media widgets or login integrations with your consent.
- With our affiliates or others in our group of companies to run a successful business in our legitimate interests.
- In connection with a corporate transaction (such as a merger or bankruptcy) to comply with applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce the applicable Terms of Service, and to protect or defend the Service, our rights, and the rights of our users or others.
In the past 12 months, we have disclosed the following categories of personal data and sensitive personal data of our users for the purposes described in “How We Collect and Use Your Personal Data” and “How We Disclose Personal Data” above:
| Category - Identifiers, such as basic contact information and certain order and account information - Categories of personal information listed in the California Customer Records Act, such as basic contact information and certain order and account information - Business information, such as order information, purchase information, and customer support - Internet or other similar network activity, such as usage data - Geographic location data, such as location determined by IP address or other technical measures |
Recipient Categories - Vendors and third parties that provide services on our behalf (e.g., Internet service providers, payment processors, distribution partners, customer support partners, and data analytics providers) - Business and marketing partners - Subsidiaries |
We will not use or disclose sensitive personal information without your consent or for the purpose of inferring your identity.
Third Party Sites and Links.
Our Website may contain links to websites or other online platforms operated by third parties. If you click on a link to a website that is not affiliated with or operated by us, please be sure to read its privacy and security policy and other terms. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of the information contained on them. Information you provide in public or semi-public locations, including information you share on third-party social networks, may also be visible to other users of the Services and/or users of those third-party platforms without restriction of use by us or any third party. The inclusion of such links on our website does not in itself imply an endorsement of the content on such platforms or their owners or operators, unless otherwise stated in the Services.
Children's Data
The Services are not intended for children and we do not knowingly collect personal information about children. If you are a parent or guardian of a child who has provided us with Personal Information, you may request deletion of that information by contacting us using the contact information below.
As of the effective date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) Personal Information of individuals under the age of 16.
Data security and retention
Please note that no security measure is perfect or infallible and we cannot guarantee “perfect security”. In addition, the data you send us may not be secure during transmission. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
The length of time we retain your personal information depends on a number of factors, including whether we need the information to maintain your account, provide services, fulfill legal obligations, resolve disputes, or comply with other applicable contracts and policies.
Your Rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute and may only apply in certain circumstances and in some cases we may refuse your request to the extent permitted by law.
- Right of access/knowledge: You may have the right to request access to the personal data we hold about you, including details of how we use and share your data.
- Right to erasure: You may have the right to ask us to delete the personal data we hold about you.
- Right to rectification: You may have the right to ask us to correct inaccurate personal data we hold about you.
- Right to portability: In certain circumstances, subject to certain exceptions, you may have the right to receive a copy of the personal data we hold about you and to require us to transfer it to a third party.
- Restriction of Processing: You may have the right to ask us to stop or restrict the processing of personal data.
- Withdrawal of Consent: You may have the right to withdraw your consent to the processing of your personal data if we have relied on it.
- Complaints: If we refuse to process your request, you may have the right to complain about our decision. You can do this by replying directly to our refusal.
- Managing Communications Preferences: We may send you promotional emails and you may unsubscribe at any time using the unsubscribe option included in the emails we send you. If you unsubscribe, we may still send you non-promotional emails, such as emails about your account or orders you have placed.
You can exercise any of these rights on our website or by contacting us using the contact details below.
We will not discriminate against you if you exercise any of these rights. Before responding substantively to a request, we may need to collect information about you to verify your identity, such as your e-mail address or account information. Subject to applicable law, you may designate an authorized representative to submit requests to exercise rights on your behalf. Before accepting such a request from an authorized representative, we require the authorized person to provide evidence of such authorization to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.
Complaints
If you have a complaint about the way we process your personal data, please contact us using the contact details below. If you are not satisfied with our response to your complaint, you have the right to contact us using the contact details below to appeal against our decision or to lodge a complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.
International Users
Please note that we may transfer, store and process your personal data outside your country of residence. Your personal data will also be processed by employees and third party service providers and partners in these countries.
If we transfer your personal data outside of Europe, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the relevant UK authorities (to the extent relevant), unless the data is transferred to a country/region that is determined to offer an adequate level of protection.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call us or email us at yumeishop@outlook.com or contact us at 4/F, Cross-border E-commerce Industrial Park, Commercial Building, Block B, Xituo World Trade Center, No. 688 Chongqing North Road, Yining Economic Cooperation Zone, Yili Hasak Autonomous Prefecture, Xinjiang, China Room B406
In accordance with applicable data protection laws, we are the controller of your personal data, unless otherwise expressly stated.